Account Deletion
How to request deletion of your Kloki account and the data associated with it.
1. Overview
This page explains how to request deletion of your Kloki account (mobile app and web platform), what data is removed, and what data we are legally required to retain. Kloki is operated by Kodius d.o.o., Oreškovićeva 1a, 10000 Zagreb, Croatia.
2. Who can request deletion
- Company owners can delete the entire company account, which removes the company and all associated employee data from Kloki.
- Individual employees who are part of a company on Kloki should contact their company administrator to be removed. If your employer no longer uses Kloki and you want your personal data removed, you can also contact us directly (see Section 5).
3. How to request deletion
Option A: in-app (company owners):
- Sign in to Kloki on the web at kloki.app or in the mobile app.
- Open the Company Settings page and scroll to the "Danger Zone" section.
- Select "Delete account" and confirm by typing the word "Delete" in the confirmation field.
- Your account and all associated data will be permanently deleted immediately, as described in Section 4. This action cannot be undone.
- Send a request to info@kloki.app from the email address associated with your Kloki account.
- Include the subject line "Account deletion request" and your full name and company name so we can locate the account.
- We will verify your identity and respond within 30 days, as required by the General Data Protection Regulation (GDPR).
4. Data that is deleted and data that is retained
Data that is permanently deleted:
- Account credentials (email, password hash, authentication tokens).
- Profile information (first and last name, phone number, address, date of birth, job title, profile picture).
- Time entries, work logs, journal entries, and project time records.
- Leave requests (vacation, sick leave, work-from-home, travel expenses) and approval history.
- Shift schedules and attendance records linked to the account.
- Push notification tokens registered for the account.
- Accounting records (invoices, payment records): retained for 11 years as required by the Croatian Accounting Act.
- Technical and security logs: retained for up to 12 months for security, abuse prevention, and legal compliance, then deleted.
- Anonymized aggregate data (data that can no longer be linked to you) may be retained for analytical and product improvement purposes.
- Once you confirm the deletion, your account and all data listed above are permanently deleted immediately. There is no recovery period and the deletion cannot be undone.
- Routine encrypted database backups may briefly contain prior snapshots of the data and are rotated out as part of our standard backup retention process, after which the data is unrecoverable.
5. Contact
For account deletion requests or any questions about data handling:For more information about how we process your personal data, see our Privacy Policy.
Thank you for using Kloki!
Date of last change: May 27, 2026